The Sunlit

After you order, our team creates your portrait from your photo and emails you a proof within 1–2 days, or within 24 hours if you add the 24-hour preview. Nothing is printed until you approve it.

Two rounds of changes are included, free. Reply to the proof email and tell us what to change, whether it's the eyes, the coat color or the background, and we'll send the updated version within 24 hours. Nothing is printed until you approve.

Tell us what feels off. You can use your revision rounds for a completely fresh take or switch to another of our six styles. Nothing is printed until you approve the proof, so there's no risk in asking.

That's what the proof is for. Our team works from your photo to capture their eyes, markings and expression, and you see the result before anything is printed. If something isn't quite them yet, you have two free rounds of changes, each back within 24 hours.

One clear photo of each pet where you can see the face, taken in daylight. A phone photo is fine. What hurts is heavy shadow, motion blur, or a face too small in the frame. Not sure yours is good enough? Upload it anyway. If we need a better one, we'll tell you before we start.

Yes. Choose Digital Download as your format and, once you approve your proof, we email you the high-resolution file. Use it as a phone wallpaper, share it with family or print it yourself.

Three. A Digital Download is the high-resolution file by email. A Poster is printed on art paper in 12×16". A Canvas is gallery canvas in 12×18", unframed or in a black frame. You'll see every option and its price on the product page.

Your proof arrives by email within 1–2 days. Once you approve it, your print is made and delivered in 5–10 business days with free US shipping, or 3–6 business days with Express. International orders take 7–14 business days. Ordering for a specific date? Write to us first and we'll tell you honestly whether it will make it.

Every portrait is made to order, so we can't take returns for a change of mind. That's why you approve the proof before anything is printed. If your print has a defect or doesn't match the proof you approved, write to us within 14 days of delivery and we'll reprint it at no cost.

Yes, up to two pets in one portrait. Choose the number of pets on the product page and you'll get a photo upload for each one. Need more? Write to us and we'll make it happen.

Send us a photo of the damage within 14 days of delivery and we'll ship a replacement at no cost. Please keep the packaging until we confirm.